Knowledgebase

Helpful answers

Search published guidance, setup notes, and service information.

Clear App Data and Cache on Amazon Fire TV

Clear App Data and Cache on Amazon Fire TV

How To Clear App Data and Cache on Amazon Fire TV ? To resolve intermittent app issues, clear the app data and cache. Note:  For Echo Show 15,  Fire TV Settings  option is available under the  Settings  option of the device. Go to  Settings  on your Fire TV. Select  Applications . In  Manage Installed Applications , select the app you are having trouble with. Select  Clear Cache , and then  Clear Data .   Note:  If an app is unused for more

Read article
Refund Policy and Term and conditions

Refund Policy and Term and conditions

Refund Policy   As long as the order is not activated and as long as if it is not on request cancelation that been less than 48h of renewal billing due date, we can offer a full refund if you have requested otherwise all active accounts is no longer refundable. in case we have an issue from our server, we can partially refund you for the remaining period of time you have still not used for the time of now till due date. Thanks for understanding. Privacy Policy This Privacy P

Read article
How to cancel my products/services?

How to cancel my IPTV Smarters or BananaTV products/services?

We are sorry to hear that if you are canceling your products/services.  To cancel your products/services - Log in to your Client Area Navigate to Services -> My services -> Choose your purchased service -> click on " Cancel "  If you get charged after your cancellation, We are here to refund your money without any questions. All you need to do is to raise a support ticket from your client area -> Open Ticket  Thanks

Read article
Live support Ask a question and keep the conversation in one place.